Privacy Policy

Relax Away (“We” or “Us”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Relax Away of 9 Fleming Drive, Stenhousemuir, Falkirk FK5 4HJ. We will retain the information you provide to us for as long as is reasonably necessary in order to enable us to fulfil the purposes set out in this privacy policy. If you would like us to remove your personal data at anytime, please let us know by contacting us at relaxaway@live.co.uk

You have a right to access and to correct the personal data we hold about you. If you would like to do this at any time, please contact us at relazaway@live.co.uk

Information we may collect from you

We may collect and process the following data about you:

Information that you provide to us when you fill in forms on our site www.relaxaway.co.uk (“Our Site”). This includes information provided at the time of registering to use our site, subscribing to our services or requesting further services. We may also collect information from you in writing (including via email) or over the telephone from time to time. Such information may include (but shall not be limited to) your name, address and contact details. We will also endeavour to keep all information we hold about you accurate and up to date.

If you contact us, we may keep a record of that correspondence.

Details of transactions you enter into with us and of the fulfilment of your orders.

Any information that you provide to us in response to the research surveys that we may invite you to get involved in from time to time but which you do not have to respond to.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

By submitting your personal data to us, you consent to us processing your personal data in accordance with this privacy policy.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Where we store your personal data

We will not transfer any personal data you provide to us outside the EEA.

Information Security

All information you provide to us will be stored on our secure servers. As required by the Act, we follow strict security procedures in relation to the storage and disclosure of the personal data you provide to us in order to protect it against unauthorised disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Uses made of the information

We will use the information you provide to us in the following ways:

To ensure that content on our site is presented to you in the most effective manner.

To provide you with information and updates about our products and services that you request from us or which we feel may interest you, only where you have consented to being contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To notify you about changes to our products and services, again only where you have consented to being contacted for such purposes.

For administrative and record keeping purposes.

Where we wish to contact you we will do so by post or telephone unless you have expressly asked us elsewhere to contact you by email, fax or SMS.

Disclosure of your informatio

We will not disclose your personal information to any third party without your consent.

Your rights

You have the right to ask us not to process your personal data for marketing purposes as described above. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at relaxaway@live.co.uk

Our site may, from time to time, contain links to and from the websites of our affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. We strongly advise that you review this policy from time to time so that you are aware of any changes that we make.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to relaxaway@live.co.uk

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